Dear customer,
the protection of personal data is an absolute priority for us. For this, Ho-Stile has adequate security measures in order to preserve their confidentiality, integrity and availability.
We wish to inform you that, given the important changes foreseen by the European Union Regulation n. 679/2016, also known as "GDPR", we have updated our information on the processing of your personal data, available here, which we recommend you to read carefully.
We are always at your disposal for any further information.
Sincerely, Ho-Stile
Data Controllers
Ho-Stile sas with headquarters in Volongo 26030 CR via Roma 40 is the owner of the processing of personal data collected and processed through the Ho-Stile.com website and its services.
What personal customer data is collected by Ho "Stile We collect
your personal data to constantly provide and improve our products and services.
The categories of data we collect are listed below:
Data that you provide us directly: we receive and store any data that You can choose not to provide some data but, in this case, you may not be able to take advantage of many of our Ho-Style Services.
Data that is collected automatically:when you use the Services and purchase Ho-Stile Products we automatically receive and store certain categories of data such as, for example, information relating to your use of them, including your interaction with the content and services available through the Ho-Stile website.
Like many other websites, we use "cookies" and other unique identification tools and obtain certain types of data when your browser or device accesses the Ho-Stile Sale Services and other content provided by, or on behalf of, Ho-Stile on other websites.
Data received from other sources: we may receive information about you from other sources.
For what purposes do Ho "Stile process your personal data?
We process your personal data to carry out, provide and improve the Services and Products we offer to our customers. These purposes include:
Purchase and delivery of products and services. We use your personal data to receive and manage orders, provide products and services, process payments and communicate with you regarding your orders, products, services and promotional offers. Provide and improve Ho-Stile Services and Sales and resolve any problems related to them. We use your personal data to provide functionality, analyze performance, correct errors and improve the use and efficiency of the Ho-Stile site.
Tips and customization.We use your personal data to suggest features, products and services that may interest you, to identify your preferences and customize your experience with Ho-Stile products.
To fulfill legal obligations. In some cases, we are legally obliged to collect and process your personal data.
Communicate with you. We use your personal data to communicate with you regarding Ho-Stile Services and Products through various channels (for example, by telephone, e-mail and chat).
Advertising. We use your personal data to show you interest-based advertising in relation to features, products and services that may interest you.
Credit fraud and risk prevention.We also process personal data to prevent and ascertain fraud and abuse in order to protect the safety of our customers.
Purposes for which we ask for your consent.
We may also ask for your consent to process your personal data for specific purposes that we will communicate to you. When you consent to the processing of your personal data by us for a specific purpose, you can withdraw your consent at any time and, in this case, we will cease to process your data for this purpose.
Cookies
To allow our systems to recognize your browser or your device and to provide you with Ho-Stile Services and Products, we use cookies.
Does HO-STILE communicate your personal data to third parties?
The data relating to our customers is a fundamental component of our business and we do not sell the personal data of our customers to third parties.
Transactions involving third parties: in some cases we make available to you services, products, applications or skills provided by third parties for the use of Ho-Stile Services and Products. For example, you can visit web pages of collaborators, sponsors, etc.
Third party service providers:we use other companies and individuals to carry out certain activities on our behalf. For example, to process orders for products or services, deliver parcels, send paper mail and e-mails, remove recurring information from customer lists, analyze data, provide marketing assistance, process payments, transmit content and provide customer support services. These third party service providers have access only to the personal data that is necessary for the performance of their activities, but they will not be able to process the data they become aware of for further purposes. In addition, these third parties are required to process personal data which they become aware of in accordance with this Privacy Policy and applicable regulations regarding the protection of personal data.
Company transfers: as our business is continuously developing we may sell or buy other companies or services. Typically, in these transactions, customer data falls within the corporate assets that are transferred, but remain subject to the content of the previous Privacy Policy that may be applicable (unless, of course, the customer agrees otherwise). If Ho-Stile or, substantially, its corporate assets were acquired by third parties, the personal data relating to customers would naturally fall within the transferred assets.
Protection of Ho-Stile of other subjects:we communicate account data and other personal data when we believe that such communication complies with legal obligations; to enforce or apply our General Conditions of Use and Sale and other agreements; or to protect the rights, assets and safety of Ho-Stile, our users or other subjects. The above includes the exchange of information with other companies and organizations that provide for the prevention of fraud or the reduction of credit risk.
In cases other than those listed above you will be informed whenever your personal data is shared with third parties and you will have the opportunity to choose whether or not to allow such communication to third parties.
How is the security of your personal data guaranteed?
We design our systems and devices with due consideration for your security and privacy.
We are committed to protecting the security of your data during its transmission by using the software that encrypts the information you provide.
We comply with Payment Card Industry Data Security Standard (PCI DSS) security standards when we manage your credit card information.
We adopt physical, electronic and organizational security measures in relation to the collection, storage and communication of our customers' personal data. Our security procedures imply that you may occasionally be asked to provide proof of your identity before disclosing personal data to you.
Our devices offer security features to protect them from unauthorized access and data loss. You can check these features and configure them according to your needs.
It is important that you take adequate measures to prevent unauthorized access to your password and to your computers, devices and applications. Always make sure that you are signed out when you finish using a computer shared with other users.
What personal data can you access?
You can access your data including your name, your address, your payment options, your profile information, your subscription, your settings and your purchase history, from the section of the site called "My account" .
What options do you have available?
If you have questions or objections about how we collect and process your personal data, please contact our customer service info@ho-stile.com.
As indicated above, you can choose not to provide some data but, in this case, you may not be able to take advantage of many of the Ho-Stile Services and Products.
You can add or update some data, when you update the data, we generally keep a copy of the previous version for our archives.
If you do not want to receive e-mails or other communications from us, you can review your general and notification settings on the application or on your device.
The Help menu on most browsers and devices will show you how to prevent your browser or device from accepting new cookies, how to let the browser inform you when you receive a new cookie and how to disable cookies entirely. Since cookies allow you to take advantage of some basic Ho-Stile Services and Products, we recommend that you leave them activated. For example, if you block or refuse our cookies, you will not be able to add items to your Cart, complete your order or use the Ho-Stile Services that require your authentication.
If you wish to surf anonymously on our websites, you can do so by logging out of your account and disabling cookies on your browser.
When you allow us to process your personal data for a specific purpose, you can withdraw your consent at any time. In this case, we will cease any further processing of your data for this specific purpose.
You can also disable other specific types of treatment by updating the settings on the related Ho-Stile website. Most devices other than Ho-Stile also offer users the ability to change device permissions (for example, disable / enable location services or contacts). On most devices, these commands are located in the device settings menu. If you have questions about how to change device permissions on devices manufactured by third parties, we recommend that you contact your mobile operator or device manufacturer, as different devices may have different authorization settings.
Furthermore, according to the applicable legislation, you have the right to request access, rectify and delete your personal data and exercise the right to data portability. You can also object to the processing of personal data by us or request, in certain cases, the limitation of the processing of your personal data.
How long do we keep your personal data?
We keep your personal data to allow you to continuously use the Services for purchases on Ho-Stile for as long as necessary to pursue the purposes described in this Privacy Policy, as required by law for example for tax and accounting purposes or as otherwise communicated to you. For example, we keep your transaction history so that you can review your purchases (and repeat orders if you wish) and at which addresses you asked for orders to be shipped, as well as to improve the adequacy of the products and content we recommend .