Shipping and returns

Delivery of your parcel

All deliveries are made by Courier BRT. The shipping costs include the costs of running and packaging and transport costs.

The shipping costs are FREE for orders above 100 € in EU countries only.

You can choose between two shipping methods: Express, Express cash on delivery (additional fixed fee determined by the carrier) each with different costs and delivery times, according to the provisions of the courier. Delivery with Express Shipping, BRT is via courier within 2 working days from the date of shipment and not that of the order and / or payment. Facts or events not dependent on Ho-Stile, including those due but not limited to reasons of force majeure: acts of public authorities in the exercise of its mandate, strikes, malfunctions of air and inland transport networks caused by atmospheric phenomena or natural disasters, may affect delivery times.

It is possible to trace or check the status of your shipment directly online, in the area dedicated by the courier.

Shipments of particularly bulky products is applied a charge which is a function of the actual size of the package.

Sending back packs and reshipments : if, for reasons not depending of Ho-Stile, like absent recipient, incorrect address specified at time of purchase, etc., the order returned to the sender and the customer wants to receive it again, Ho-Stile reserves the right to charge the customer the cost of transport is related to the return to the sender, is the new expedition.

If the client wishes a delivery to a place other than that shown, but the expedition had already taken place, Ho-Stile reserves the right to charge new customers postage, to make the new delivery request ..

The goods travel for the account and risk of the buyer. Ho-Stile cannot be held liable for any damages or transport delays.


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